Refund policy

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took physical possession of the last goods.

To exercise your right of withdrawal, you must inform us (therefore beauty, represented by terrorists of beauty GmbH, Schulterblatt 3, 20357 Hamburg, www.therefore-beauty.de) of your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by post or email). You may use the following model withdrawal form, but it is not mandatory:

Model Withdrawal Form

(If you wish to withdraw from the contract, please complete this form and send it back to us.)

________

To: therefore beauty, represented by terrorists of beauty GmbH, Schulterblatt 3, 20357 Hamburg, www.therefore-beauty.de

I/we hereby give notice that I/we withdraw from my/our contract for the purchase of the following goods: ____________________________

Ordered on ________________ Received on __________________

Name of consumer(s):
Address of consumer(s):
Signature of consumer(s) (only if this form is notified on paper):
Date:

__________

Effects of Withdrawal

If you withdraw from this contract, we will reimburse all payments we have received from you, including delivery costs (except for the additional costs resulting from your choice of a delivery method other than the least expensive standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we receive notification of your withdrawal from this contract. We will use the same means of payment that you used for the original transaction unless you have expressly agreed otherwise; in no event will you incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earlier.

You must send back or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you notify us of your withdrawal from this contract. The deadline is met if you send the goods before the fourteen-day period has expired. We will bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.

The right of withdrawal does not apply to contracts for the supply of goods that are made to the consumer’s specifications or are clearly personalized.

You may use the model withdrawal form mentioned above. Failure to use it does not affect your statutory rights, in particular your right of withdrawal and your warranty rights.